PAYMENT AT REGISTRATION:
It isn’t cool to register for a class and not show up. MDFI conducts its business through the filling of class spots and though we do realize that unavoidable conflicts sometimes arise, we have had to place into effect the following policy due to no call / no shows. We apologize for any inconvenience this may cause but students failure to show up for classes, especially a full class costs MDFI a great deal of money per year. We require each student to accept that they have read this policy to complete every registration: To ensure that all who sign up for a class with us understand our policies, students are required to check a box stating that they have read this policy.
EFFECTIVE 1 OCT 2019: A NON-REFUNDABLE deposit or full tuition is required to register for every class.
Though tuition is NON-REFUNDABLE, it is transferable (only once, see details below). Class tuition is only good for the calendar year. Unused class tuition DOES NOT carry over to the next year. There MAY be additional Range/Venue Fees associated with a class cost. Please read the ticket information in full when signing up. Those who pay with a deposit will owe the remainder of class balance at class by cash of check. IF YOU PAY BY A DEPOSIT OPTION AND DO NOT SHOW UP FOR CLASS, YOU WILL BE INVOICED FOR THE REMAINDER OF THE BALANCE.
Failure to pay an invoice for an outstanding balance when failing to show for class will result in not being able to train with MDFI in the future until balance is paid.
REGARDING BEING LATE FOR A CLASS:
We know things happen in life that can make someone late to class. That being said, it is the student's responsibility to plan ahead to make sure that they are in place when their course is set to start. At MDFI, ALL STUDENTS MUST BE PRESENT for our Safety/Control Standards and Medical Briefing that takes place shortly after class start. THOSE WHO ARE NOT PRESENT FOR THESE BRIEFINGS WILL NOT BE ABLE TO HANDLE FIREARMS AT OUR CLASSES. This is non-negotiable in every sense of the word. Paying students that miss these briefings may attend class as observers only.
MDFI CLASS TRANSFERS:
If you contact us OUTSIDE 30 DAYS
before a class start, we will transfer your class tuition/deposit to another course of your choice within the calendar year. We will move a class tuition only ONCE (no exceptions). Please make sure you can attend a class before you register.
If you contact us WITHIN 30 DAYS
from class start with a desire to cancel, tuition/deposit is forfeit. You are more than welcome to gift / give / sell your spot to someone who has the required prerequisites. IT IS YOUR RESPONSIBILITY TO SHOW FOR CLASS/HAVE A QUALIFIED PERSON SHOW IN YOUR STEAD. When you register for an MDFI class, you make an agreement with us that you will be at class and we will have a spot waiting for you. We will always live up to the agreement we made. If you do not show up for class, your spot was there, you were not. As such, there are no refunds issued because you could not live up to the agreement regardless of reason. If you paid only a deposit (Alumni), you will be required to pay the balance even if you did not show and did not contact us outside of 30 days.
To receive your MDFI Alumni Discount, you MUST be logged in to your Alumni Central account at time of registration, and then you will see an 'Alumni Tuition' or 'Alumni Deposit' ticket option. This is the only way to receive you discount (note: if you register with an Alumni Deposit you will receive you discount via the balance due at class). If you register with a regular Deposit you forfeit your discount as it cannot be changed at a later time. Changing things after the fact wastes a lot of our time so this is non-negotiable. Please make sure you register for your Alumni account
and use that to receive your discount.
MDFI GOVERNMENT PURCHASERS:
MDFI works with both individuals, companies, and government agencies. That being said, we know that the payment process for .gov agencies can be a pain for all involved. If you are making an agency registration(s), we highly recommend using a credit card vs check. All spots are not guaranteed until payment arrives and our classes fill fast. If you should require an invoice for multiple registrations, please email us at firstname.lastname@example.org and we'd be happy to provide that for you. If you want guaranteed spots, please contact us for private agency training courses (we do that too!).