Policies + FAQ

PAYMENT AT REGISTRATION:

It isn’t cool to register for a class and not show up. MDFI conducts its business through the filling of class spots and though we do realize that unavoidable conflicts sometimes arise, we have had to place into effect the following policy due to no call / no shows. We apologize for any inconvenience this may cause but students failure to show up for classes, especially a full class costs MDFI a great deal of money per year. We require each student to accept that they have read this policy to complete every registration:

EFFECTIVE 1 OCT 2018: A full NON-REFUNDABLE payment in full (or deposit option for MDFI Alumni members) is required to register for every class. Though tuition is NON-REFUNDABLE, it is transferable (only once, see details below).  Class tuition is only good for the calendar year. Unused class tuition does not carry over. Range/Venue Fees are included in the full class cost. (For those who make Full Tuition payments, no payment is due at class. Alumni who pay with a deposit will owe the remainder of class balance at class by cash of check)


CLASS TRANSFERS:

If you contact us OUTSIDE 30 DAYS before a class start, we will transfer your class tuition/deposit to another course of your choice within the calendar year. We will move a class tuition only ONCE (no exceptions). Please make sure you can attend a class before you register.

If you contact us WITHIN 30 DAYS from class start with a desire to cancel, tuition/deposit is forfeit. You are more than welcome to gift / give / sell your spot to someone who has the required prerequisites.


GOVERNMENT PURCHASERS:

MDFI works with both individuals, companies, and government agencies. That being said, we know that the payment process for .gov agencies can be a pain for all involved. If you are making an agency registration(s), we highly recommend using a credit card vs check. All spots are not guaranteed until payment arrives and our classes fill fast. If you should require an invoice for multiple registrations, please email us at info@trainmdfi.com and we'd be happy to provide that for you. If you want guaranteed spots, please contact us for private agency training courses (we do that too!).

All of our course prerequisites can be found in each course description located in the courses section. At a minimum, all students must show up to class with a valid State-Issued Concealed Pistol License, Law Enforcement Credentials, Active Military I.D. or a sworn and notarized statement that states the shooter is in good standing. (Contact us for more on this option) You must be willing to be a member of a team. We do not tolerate behavior that does not represent responsibly-armed citizens well. We include all Americans regardless of race, creed, skin color, sex, heritage, and any other descriptor. We also support the rights to life, liberty, and the pursuit of happiness for every American that is protected by their inalienable right to self-defense as guaranteed by the Second Amendment.

FOR ALL ADVANCED/ SPECIALTY LIVE-FIRE MDFI CLASSES, students will be required to pass the Foundation-level qualifier of the firearm they are using at the beginning of class. (These skills are taught in all MDFI Foundation classes) Failure to pass will result in 1 remediation attempt. If the remediation qualifier is not passed, the student WILL be dismissed from class. Deposit AND Tuition will be forfeit. You need to make sure that you have the skillset to attend PRIOR to the day of. MDFI Qualification Target and Qualifier instructions are available for free download in the "Alumni" tab under "MDFI Targets"

YOU MUST BE A U.S. OR NATURALIZED U.S. CITIZEN TO TRAIN WITH MDFI

MDFI also requires that all shooters KNOW, UNDERSTAND and APPLY the 4 Firearm Life-Rules of Responsible Gun Handling PRIOR to attending any course:

1. I WILL TREAT ALL FIREARMS AS IF THEY ARE LOADED
2. I WILL NOT POINT MY FIREARM AT ANYTHING I AM NOT WILLING TO DESTROY
3. I WILL KEEP MY FINGER OFF THE TRIGGER AND OUTSIDE THE TRIGGER GUARD UNTIL I AM READY TO FIRE
4. I WILL KNOW MY TARGET, ITS BACKGROUND AND ITS FOREGROUND

We do everything possible to never cancel a scheduled class but on the very rare occasion, it does happen. All correspondence regarding class changes, update, or cancellations will be sent to the email address you provide at registration. Please ensure emails from info@trainmdfi.com will not be sent to a junk/spam filter.

If MDFI cancels a class prior to the day of class, you will have an option of a full refund or moving your payment to a class of your choice. Should a class be cancelled the day of due to environmental reasons, students will receive credit for another MDFI class of equal value.

PLEASE NOTE: We train in most weather conditions. Just because its's cold, snowing, muddy, rainy, hot, muggy, etc we do not stop classes. Only when conditions exist that pose a threat to student safety will we cancel for the environment.

Heck yes. Our training courses are EGO-FREE at all times. This means that we do not tolerate any one putting down another student for their performance. You are at our class to improve YOUR skills, not race the other students. This is not to say that our classes are stress-free, as we work to push our students that are ready to take on more. We want all of our students to leave our classes having built on their competence and confidence with the discipline they trained with.

Yes. Let me say this again… YES. We have seen students show up to an all-day handgun class with a full-sized semi-auto and then take it off at the end of the day and put a J-frame revolver on.

We know that there are some disadvantages to shooting, carrying, manipulating some firearms out there, but if you trust your life to it, train with it.

You may find that the gun you have chosen for your defense and the defense of your loved ones is problematic, heavy, hard to shoot, or you just plain don’t like it etc etc…this is the time to wring it out.

Don’t be afraid to bring what ya’ got. We will work with you to get the most out of it.

There is – but not much. We want our students to “train with what they use” so we try to be very open to what shows up in our classes. That being said, there are some safety-specific calls that we have made for our students and cadre and are non-negotiable. If you have ANY questions, please don’t hesitate to call or email us for more.

MDFI requires that students use a holster made for the specific firearm model carried that will retain the weapon through all types of activities. We allow passive or active retention holsters however if your holster works through active retention, (a thumb-strap or other method) you will be required to use that feature when holstering your weapon on the line.

1. Shoulder Holsters, Cross Draw Holsters and Small of the Back Holsters are NOT allowed



2. SERPAs or Like-Holsters
   
   If you use a holster with a trigger-finger release retention system, it is YOUR responsibility to ensure your trigger finger stays out of the trigger guard until you are ready to fire. We think these holsters are a bad idea, and most often they are cheap and poorly made. As long as the holster safely retains your firearm while worn strong-side we allow it. As the grown adult, that is your decision and responsibility to utilize the retention system safely and you will be held accountable for your actions and gear choices. Choose wisely.



3. AIWB carry is just fine. If you carry this way, have a quality holster and understand the gravity of the consequence of failure if you are unsafe drawing or holstering the handgun.



4. Firearm Modifications.
   
   Firearms used in MDFI classes must be in a configuration as from the manufacturer or by a certified armorer or gunsmith. Student firearms must be in safe working order and not have any safety devices or mechanisms (as from the manufacturer) removed or altered in any way. BINARY TRIGGERS and BUMP-FIRE STOCKS (and any off brand or like device of either) are NOT ALLOWED. (Seriously...just don't) MDFI cadre may inspect a student firearm at any time

As of Oct 1, 2018, we have updated our website and registration system and no longer require a specific code for each alumni member to receive their discount. You may now create your own Alumni Central account (see registration here) where you will be approved as an Alumni Member by one of our cadre and from there you'll automatically receive your alumni discount on all eligable classes. When registering, make sure you are logged in and you will see a "Alumni Tuition" option when registering at a discounted rate. If you have any futher issues, please email us and we'd be happy to help you with this change. We truly believe this new registration system is an improvement and offers many great features for our alumni members. WHEN REGISTERING AS AN ALUMNI, ALL OTHER DISCOUNT CODES ARE INVALID UNLESS SPECIFICALLY AUTHORIZED BY MDFI.

When you are successfully registered for a class, you will receive two emails from MDFI. One as a payment receipt and one as your confirmation to include the class details. If you do not receive these emails, please check your Spam / Junk mail. If you still do not have the email confirmations, please send us a note at info@trainmdfi.com. Often a typo in your email address at registration sign up will cause delivery issues and it's important we have your contact info correct so that you receive all class communications.

If you are an alumni and have an Alumni Central account setup with us, you may view your registration history in your account. Once you login, click 'Your Registrations' at the very top menu bar on the left. Use the color key at the bottom to reference both the class status (ex: Upcoming, Sold Out, Expired) as well as your ticket status (ex: Approved, Pending, Cancelled) which you can see when you click the Gear Icon to open the class details.

Note: Incomplete and abandoned registrations will show up as Pending Payment. This does not take a spot from the class allotment, it just means that it’s an incomplete registration.

Yes, most certainly. We will issue a certificate for up to 2 years after a class date. Please send us an email with your full name, class and class date, we will then verify with our records and email you a PDF certificate.